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5

I was panicked when my car began to show signs of computer problems and I was 3 hours away from my mechanic. Being a Subaru owner (and a woman who easily falls prey to scammers) I very hesitantly took my car to this shop. Gary was great in explaining the probable problems while being quite reassuring. They ran a diagnostic test and were able to nail the problem and fix it the next day. Again, Gary explained every detail of the problem and how they were able to fix it. In addition, he pointed out some additional minor problems (low oil and what that could mean), a small bulb that needed to be replaced, tires that needed to be rotated and a fuse replacement. He also advised me to watch out for certain symptoms that I could expect based on the age and mileage of my car. I highly recommend Quality Automotive. They are very friendly and accommodating. Subaru owners need not worry that they can get quality service here. While a bit pricey (but keep in mind that this is Truckee) the quality of work and peace of mind is well worth it!

Sally,Glad to hear that we could get your Subaru back in tip-top shape! It sounds like Gary was also able to give you a few pointers for future maintenance. This should keep your car on the road for years to come. Thanks for the fantastic review. Give us a call whenever you need anything!Regards,Bill, Owner

- Quality Automotive and Smog
4

This shop is very customer oriented. They performed all work on time, and for the price as estimated. They are also on top of things communication-wise. They answer their phones, return calls, explain the service procedure thoroughly, and even have text and email reminders. Price was about as expected for the area. My only request would be for them to explore alternate options for replacement parts: for example, a Toyota-branded cabin filter was replaced for $60. Non-branded, but similar quality cabin filters can be found for $10.

5

Quick and friendly service. Very efficient.

5

Thanks for a quick easy smog check will recommend this location to anyone in the area.

5

Super nice guys there and very sharp with european vehicles. They stock all the standard parts and do their best to get you in and out of there as soon as possible. Small shop but I highly recommend.

5

Very Happy with the Service, took my Jeep in to get smogged and was in and out very quickly, without an appointment. Gary and Kevin are always very pleasant. I would recommend.

5

Bill and his crew are great. Went to get my car smogged and I was in and out quickly.Clean place... guys are approachable and talkative. Excellent customer service.

5

We've only taken our cars here a few times for various smog checks, etc and we've always been impressed. Yesterday we took our Trooper in because the back window wouldn't go up. They suspected it was the motor and the cost to do the whole repair would be about $400. We let them know that this was a vehicle we didn't want to spend a lot of money on, and if there was anyway to make it cheaper to please do that.I got a call from Bill the next day and he was happy to report that they were able to put the window back up and just disconnected the electrical. We were super thankful for the money they saved us!It is a clean shop with friendly guys, who even shake your hand when they are done. No need to mess around with some of the other shady auto shops in town!

5

Moved to Truckee from out of state recently. i went in to get a smog test done so i could register my car in CA. I have an aftermarket air intake on my STI that was missing its C.A.R.B. verification number stating it was "legal" in CA. So, i failed my first test because of that, then the shop guys assisted me in searching the Internet and contacting Cobb Tuning to get the number needed to pass the test. After 20min or so we were able to get it and they gave me a free retest as stated in their paperwork. Passed no problem after all their help from the two staff members. Everyone was very friendly with over the top service. thanks again guys

4

I had my required smog test done here. I chose to use them because I wasn't sure if my truck was going to pass and they re-test for free if it doesn't pass the first time. I was impressed by the professional service and quick turnaround.

It's our pleasure to double-check a smog test. Thanks for giving us a try. It's wonderful to hear how impressed you were after just one visit. Thank you for the great review. Let us know if you need anything else. - Bill, Owner

- Quality Automotive and Smog
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